Average Score (424 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

424 Ratings

4.8 Average

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  • Christian P.07-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Elizabeth C.07-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Transparent transactions and very quick service. Thank you very much.

  • Ronald H.07-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The service was well done. Only problem is that the service department only had one person working that day. Fortunately the Service Manager after my initial delay got me registered and serviced.

  • Charlie L.07-04-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    My car came back with more things than before showing up on my screen. I called 3 times the agency and they say they would call back and never did.

  • Dulce N.07-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Staff is thoughtful and efficient.

  • Matthew B.07-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Michael L.07-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    The team was very helpful in giving me options for my tires as well as working with my schedule so I could still have a car for the weekend

  • Mike F.06-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    I was able to get an item covered under warranty. Your service is not cheap and anything to help costs is most appreciated!

  • Jordy C.06-30-2025

    TYPE:ServiceMODEL:ArteonYEAR:2020

    The customer service was the best, been coming here for the past year and I year and never felt out of place The environment is friendly and very welcoming.

  • Kyah A.06-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2019