Average Score (398 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

398 Ratings

4.8 Average

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  • Roy M.08-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Scheduling was easy. Car was completed on time

  • Jeanette W.08-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Great service from my advisor Shawn. Kept me up on what was going on with my vehicle.

  • Brent C.08-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Elgedine R.08-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    My experience was horrible. The Services buyer had no passion. They wouldn’t work with me on my warranty and I would never take my car there again.

  • Diane H.08-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Arielle T.08-26-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Jesus Medina was the salesman who sold me the car. He was very personable with an engaging personality and was a very nice gentleman to buy the car from. Would definitely recommend him to other customers. You will definitely enjoy your experience.

  • Vernon M.08-26-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    They knew what to do.

  • Erick G.08-26-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Illia M.08-23-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    My experience at Volkswagen was fantastic from start to finish, thanks to our salesperson, Jesus Medina.He was incredibly knowledgeable about the car Highly recommend! Jesus helped to find a beautiful Tiguan 2025 within our budget. The whole process was fast and easy. Thrilled with the new car!

  • Cristal B.08-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Everyone was clear and super helpful.