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I think it is safe to say that as long as I live in Los Angeles I will be a Volkswagen owner. From my initial phone call setting up the service appointment, to receiving my car a day later all polished up and working beautifully, I truly had such a nice and seamless experience.
Martin A. helped me from start to finish and was ... so professional and kind. I felt extremely at ease and taken care of. I was blown away at how easy and stress-free the process was. He handled all the details of my insurance and policy and all I had to do is enjoy the free lattes in the waiting room.
Bianca set me up with a loaner and she was again, very kind and professional.
I felt completely taken care of and that everything was going to be fine. Something that I really value when something like getting your car fixed can be a little stressful.
I couldn't recommend this place more. It was such a great experience.
The most important thing - my car is working great!
Volkswagen Dealer in Downtown Los Angeles, CA
Welcome to Volkswagen of Downtown LA. We have the high quality Volkswagen selection that you have been after. We have been in the top 10 across the whole country for volume of VW sales since 2008, and that is no accident. Customers keep coming back because they are treated well and they keep telling their friends because they want to share the experience. Our convenient location means that if you are in the area of downtown L.A., then we are probably very close by. We are a 15 minute drive from Carson, LAX, Santa Monica, Hollywood, West LA, Glendale, Pasadena and Beverly Hills. If Volkswagen products or services are what you are after, then there is no excuse. You need to come down and see us at Volkswagen of Downtown LA and see just what we have to offer. We have the vehicles for you to choose from regardless if you are looking for that perfect new Volkswagen or if you are looking something with a few miles under its belt and a bit of a cheaper price tag. Not only do we have the cars for you, but we also have the service. If your Volkswagen needs work of any kind, whether it is maintenance or something more major, then Volkswagen of Downtown LA is where you need to bring it. At Volkswagen of Downtown LA you know that you will get the service that you deserve because we are family owned and we believe that our family extends all the way into our customer base.