Average Score (398 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

398 Ratings

4.8 Average

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  • Vicente P.10-08-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Heidi W.10-03-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Sung G.10-02-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

  • James Ronald C.10-02-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Bryan G.09-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    I gave this place a one-star review because I visited them for a blind spot issue. However, they advised me that a proper alignment was required, so I agreed. The entire process took two days, but unfortunately, they couldn’t complete the alignment during those two days. I was extremely frustrated because that was exactly what I needed, as it was a significant concern for them. I will never return to this establishment.

  • Krikor Y.09-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Arburtha F.09-30-2025

    TYPE:ServiceMODEL:e-GolfYEAR:2019

  • Alejandra O.09-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Volkswagen downtown La is the best to bring your car for service it’s always fast service and great costumer service .The only advisor I go to is Martin Alvarez known him for many years and I trust him with my car always on point and makes sure I get the recommend services for my vehicle.

  • Patrick R.09-27-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Jesus was an amazing sales associate. He did not pressure me. He was very clear on what the lowest price he could offer would be. He made the experience wonderful. There were no hassles with paperwork or any other issues. I am thrilled with the deal that I got but more importantly I felt very well cared for.

  • Yuqun H.09-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2022