TYPE:ServiceMODEL:AtlasYEAR:2021
Very nice professional.However my vehicle was held for 24 plus hours and I found a parking receipt from orange county on my dash upon its return???
Average Score (423 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2019
Shawn Young has displayed the best type of customer service. He continues to go above and beyond and follows up at the perfect timing. I almost always come here for any car need because I know he wont fast talk me into a service or a part. He listens then responds to my excitement and concern. What more can a customer want & expect? I always leave super satisfied and will travel far and near for the help + service.
TYPE:ServiceMODEL:TiguanYEAR:2020
I been getting some of the best customer service from Kosta papavasiliou ever since I started coming here… he helped me this last time I had to get serviced big time with the charges , I could say he is a very respectful person, an honest person etc … he’s y I go back to that dealer in down town LA… & even tho I got a closer VW DEALER I will stay goin to DT…
TYPE:ServiceMODEL:ID.4YEAR:2023
Great staff
TYPE:ServiceMODEL:ID.4YEAR:2023
My visit to be downtown was satisfying especially with the help from Kosta.
TYPE:SalesMODEL:ID.4YEAR:2025
The VW Sales person was very responsive to my needs, very professional, friendly and tried very hard to get me the best possible rate.
TYPE:SalesMODEL:TiguanYEAR:2025
Salvatore was great! Very helpful and he also delivered my car personally the next day. Super of a guy
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Kosta was awesome! He was very clear about the service and was extremely helpful in making sure everything was taken care of. I don’t usually get my car service at this location, but will now continue to do so.
TYPE:ServiceMODEL:JettaYEAR:2024