Average Score (423 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

423 Ratings

4.8 Average

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  • Zakk B.08-30-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Service advisor was AMAZING!

  • Angel M.08-30-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Overall everyone was super helpful and accommodating as I was a little late. I greatly appreciate the flexibility.

  • Dafne B.08-30-2024

    TYPE:ServiceMODEL:GolfYEAR:2019

  • Maria W.08-30-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Ashod M.08-29-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Maria C.08-29-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Annmarie C.08-29-2024

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Great customer service and quick turn around, thank you !

  • Dennis P.08-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Costa was so helpful and made sure that I was taking care of. Most importantly he knew that I had a timeline I needed to follow and got me out in time for that. I’m very grateful for the time and attention and care.

  • Helen M.08-28-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

    Great customer service from service advisor , Jasminne

  • Robert S.08-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Kosta provided excellent service and timeliness. Weas very responsive to my needs and concerns.