1900 South Figueroa Street
(Entrance on Washington)
Los Angeles, CA 90007
*Based on Annual National VW New Car Retail Sales Data
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2023
I waited for 4 hours without any update. I had to ask 3 times about my car to be told after 4 hours that they needed to keep it. I had an appointment at 10.15 am and left at 3pm with a loaner. Surely they could have come to that conclusion before if they had respected the schedule. Other than that, every one was polite and helpful when it was decided that I needed a loaner. But you have no update unless you ask for it.
TYPE:ServiceMODEL:ID.4YEAR:2021
Great personnel, outstanding sevice
TYPE:ServiceMODEL:JettaYEAR:2019
Overall good service.
TYPE:ServiceMODEL:AtlasYEAR:2023
The top rating goes to Martin Alvarez who makes the experience of going to this location, amazing. The service never fails to impress. But Martin makes it feel like we part of the Volkswagen family. Thank you Martin.
TYPE:SalesMODEL:TaosYEAR:2024
The Employees in Downtown dealership were very knowledgeable, honest, friendly and fast.
TYPE:ServiceMODEL:JettaYEAR:2018
very good service all around.
TYPE:ServiceMODEL:AtlasYEAR:2019
Martin and the rest of the staff are so professional and helpful.
TYPE:ServiceMODEL:TaosYEAR:2023
Good service
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020