TYPE:SalesMODEL:TaosYEAR:2024
Average Score (398 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:Golf GTIYEAR:2024
I’ve been attending this VW since the start of the pandemic. I’ve always had great service and the staff has always been professional and knowledgeable regarding my car. Kola has been very helpful in assisting me with my purchase. I’m very happy with the overall value of the car.
TYPE:ServiceMODEL:TaosYEAR:2023
It was so smooth
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
VW told ME I was still under manufacturer warranty when I brought in my vehicle with the check engine light on a few weeks after purchasing a used Golf Alltrack from Carmax. You guys made everything super seamless and easy to fix- thank you!
TYPE:ServiceMODEL:AtlasYEAR:2019
Very good experience. Thank you.
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:PassatYEAR:2018
No issues with the appointment and the service was fairly quick.
TYPE:ServiceMODEL:TiguanYEAR:2023
At multiple, other VW locations (such as Pasadena + Norm Reeves), I've always had my VW washed before receiving it after a maintenance service, so I was surprised DTLA VW did not offer this when I picked up my Tiguan this week. Everything else was wonderful!
TYPE:SalesMODEL:JettaYEAR:2025
Both Kola and Sal were exceptional in assisting in facilitating the sale of the car and highly professional during the entire process.