TYPE:ServiceMODEL:TiguanYEAR:2019
Average Score (425 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:AtlasYEAR:2022
For me all was excellent, guys were very kind and helpful
TYPE:ServiceMODEL:AtlasYEAR:2021
I had an exceptional experience at VW Downtown, thanks to the knowledgeable and attentive team. Ryan was incredibly helpful, providing clear and detailed explanations about my car’s situation. He offered practical solutions and went above and beyond to ensure I understood every step of the process. Martin was equally supportive, making the entire experience smooth and stress-free. Their combined efforts truly showcased a level of customer care that’s hard to find. I highly recommend this service center for anyone looking for top-notch expertise and genuine support!
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2022
Work done!
TYPE:ServiceMODEL:TiguanYEAR:2021
garage manager got upset that i wanted to do an oil change instead of a full service so wasn't going to pay $1k+, cancelled the uber he offered, and was rude. Expensive for a routine oil change but work was done well, just a bad customer experience with the guy in a blazer.
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:TaosYEAR:2023