Average Score (425 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

425 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Nicole S.11-02-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Always friendly, honest and helpful.

  • Steven G.11-02-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Armando Rodriguez went way above and beyond. Rolls Royce could not provide this level of customer service.

  • Lorenzo L.11-02-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Gayane A.11-01-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Service dept Kosta, Jay and Danny are amazing people. #1 customer service. I drive from 25 miles away passing other dealerships to get the best service

  • Byoung L.10-31-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Every service are awesome. Free rental car and quick repair service are good.

  • Nikki C.10-31-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Marvin M.10-30-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    I had great experience!

  • Audrey K.10-30-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Carmela E.10-29-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Yoshika M.10-28-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    The rep was great and the car was serviced in the appropriate amount of time.