TYPE:ServiceMODEL:ArteonYEAR:2023
Always courteous and informative.
Average Score (427 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2022
The wait time went from 2 to 4 to 7.5 hrs for basic service.
TYPE:ServiceMODEL:e-GolfYEAR:2019
Unfriendly service advisor. Was forced to wait a half hour past appointment time. I did not appreciate the hard sell attitude for unnecessary service. This dealership is run like it’s about to go out of business, which it probably should.
TYPE:SalesMODEL:TiguanYEAR:2024
Ivan provided friendly, prompt and knowledgeable service.
TYPE:SalesMODEL:JettaYEAR:2025
My husband and I had a great experience picking up our VW.
TYPE:ServiceMODEL:JettaYEAR:2022
Appointment took 6+ hours. Paid $800 for breaks/rotors and breaks are still squeaking. I texted the service rep the next day advising breaks are still squeaking. Received a response 4 days later. This isn’t the first time I have been dissatisfied with service appointment at this dealership.
TYPE:SalesMODEL:TaosYEAR:2024
Was a good experience totally understandable deal and pretty kind service from Mr Krikor and Ivan Montes!
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:ServiceMODEL:JettaYEAR:2021
TYPE:SalesMODEL:TaosYEAR:2024