Average Score (398 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

398 Ratings

4.8 Average

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  • Elizabeth S.09-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Quick cust service

  • Maria B.09-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Yen G.09-18-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Kosta Papavasiliou was very helpful and accommodating as usual. I always choose Kosta as my service adviser. I appreciate the uber ride to my house until the car was ready for pickup.

  • Illa B.09-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    they impair with care and accurate diagnosis

  • Jennie M.09-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great service

  • Eduardo B.09-17-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    Everything was great! Jeff was exceptional.

  • Steven A.09-17-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Because I made an appointment and when my vehicle arrived at the dealership I was unbeknownst to me classified as a walk in. My vehicle didn’t see the entrance to service for nearly 2 hours and then waited nearly 3 hours more until my car was completed….for a battery.

  • Jay L.09-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Nikki C.09-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Martin was great as always!

  • Demetrius R.09-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Very friendly clean sufficient place, peaceful atmosphere.