Average Score (425 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

425 Ratings

4.8 Average

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  • Edgar R.01-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Faustino R.01-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Joshua Fuentes has great customer services.

  • Crystal G.01-23-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    My experience was fantastic. My service advisor was very helpful and she made me feel really confident in asking any questions or stating any concerns I had. I hope to always report to her whenever I need to take either vehicle in for service.

  • Yesayi G.01-23-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Easy and fast response from Kosta my service advisor.

  • Jesus G.01-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Service advisor Martin Alvarez was very good at explaining and recommending needed repairs.

  • Bernard J.01-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Ervin P.01-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Jeff C.01-22-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

  • Liz A.01-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Joshua was terrific.

  • Thomas A.01-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Everyone was helpful friendly and knowledge.