Average Score (425 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

425 Ratings

4.8 Average

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  • Katherine C.01-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Paul J.01-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Martha T.01-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Customer service was great and very attentive.

  • Jennifer N.01-29-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Service done quickly, free uber ride, both employees I dealt with were nice.

  • Victor T.01-29-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

  • Marcela L.01-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Justin K.01-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Nic K.01-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Service was excellent from start to finish, Joshua Fuentes was friendly and communicative, never leaving me in doubt that my vehicle was in the best hands. The also treated my wife who dropped off my car with great respect and care, she wishes it was her dealership!

  • David S.01-28-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    My service partner was Kosta. He helped me make a service plan for my 4 year old id4. He’s always been a person of their word.

  • Alexis T.01-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Your service advisor was very professional. He answered all my questions, including the dumb ones. Very satisfied with the experience.