Average Score (425 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

425 Ratings

4.8 Average

Models
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  • Sibylla N.02-07-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Erick G.02-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Dina M.02-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Marissa G.02-02-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    The advisor, Jasminne Lopez, was very helpful and kept me informed along throughout the process.

  • Ricardo O.02-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Elizabeth C.02-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I have good experiences so far with Volkswagen. The staff are helpful and accommodating to my concerns and questions.

  • Sharon L.02-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Martin Alvarez was awesome. Helpful and kind, and he did a great job communicating with me

  • Helen V.01-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Everything from the initial greeting, walk around and service explanation is great. The service is effortless in the most positive way.

  • Jasmine L.01-31-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The time and energy the Volkswagen team put into helping and making this experience as nice and easy as possible.

  • Raymond Y.01-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019