TYPE:ServiceMODEL:JettaYEAR:2021
Average Score (398 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Golf RYEAR:2023
Shawn was extremely helpful and very attentive to the issues I was describing. He made her to document to the accuracy of what I have been experiencing as well, as making sure that any small adjustments were made to attempt to replicate the issues. Shawn also took the time to accompany me in the car to try and diagnosed the issues that I have been experiencing so he could further understand what the issues were.
TYPE:ServiceMODEL:JettaYEAR:2019
Jeff has outstanding customer service skills.
TYPE:ServiceMODEL:TiguanYEAR:2018
I have always had faith in DTLAVW Service, Through different service managers; Even before Kosta and Danny, Downtown Los Angeles Volkswagen service has helped me maintain and retain value on Both the cars I have purchased from DTLAVW and those I had previously purchased—- Jacob Fuentes did a good job in helping carry that trust forward— Thank you for making customer satisfaction job one.
TYPE:ServiceMODEL:TaosYEAR:2022
Jeff was great! Answered all my questions in detail and made sure everything on my car was up to speed
TYPE:ServiceMODEL:ID.4YEAR:2021
Joshua Fuentes was very helpful and really made the process very smooth and easy. He answered all my questions and was very attentive and kind throughout the whole process.
TYPE:SalesMODEL:ID.4YEAR:2025
TYPE:SalesMODEL:TiguanYEAR:2025
From the moment I walked in, the purchasing of my car was so easy
TYPE:ServiceMODEL:JettaYEAR:2019
All is well.
TYPE:ServiceMODEL:JettaYEAR:2019
great and professional service as Always