Average Score (427 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

427 Ratings

4.8 Average

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  • Razmic A.04-10-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Service Manager Danny Chavarria , Staff, Technician, Martin Alvarez as Service advisor all professional.

  • Arica R.04-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • William L.04-09-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    We completed our paperwork via text and email, including down payment. We then had our delivery of our new career scheduled.

  • Cheryl A.04-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    I’ve bought cars before and this was my first positive experience. Rami knew what he was doing every step of the way. His knowledge of the car was so helpful, as well as his calm demeanor. He was responsive to my questions and I was treated like a person and not just another sale.

  • Ana A.04-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Michael L.04-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Your service techs are very polite and caring and they make the whole process very easy. Plus I like the updates via email with all the details

  • Belle Z.04-04-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    I was met by a person who saw that i had a split in my tire…so grateful and he was so lovely…i was then serviced by Kiara who was lovely and welcoming and very patient and informative…

  • David Eliseo I.04-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Irma C.04-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Paul S.04-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    EXCELLENT COSTUMER SERVICE FROM MR KOSTA