Average Score (427 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

427 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Troy L.04-27-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Great service team and DWTN LA Volkswagen, they haven't disappointed me yet. This time was no different other than the diagnosis and repairs were a bit more difficult than a routine service. The team keep me updated throughout the process and really helpful in addressing my transportation needs during the period. Kudos to Dan for keeping it right! Excellent Service Team! Top notch!!

  • Demetrius R.04-27-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Yazmin E.04-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Mary L.04-26-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Raz, Mel, and Nancy were the best and I had such a great experience! VW always treats me right and the great customer service is why I’ve only leased jettas non stop ever since 2013! I love my new 2025 jetta!

  • Andrew H.04-24-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

    fast, timely goos communication

  • Claude S.04-24-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Friendliness and great customer service

  • Michelle S.04-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Every thing was done in a Timely manner

  • Eun Ju L.04-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Jose P.04-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Excellent ‘

  • Raul A.04-22-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Rami made it easy, Transaction was done in about an hour.