Average Score (427 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

427 Ratings

4.8 Average

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  • Robert D.05-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    excellent Customer Service treated us like family and explained everything in detail. Mr. Kosta Papavasiliou was great and treated us with respect great service.

  • Katie V.05-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Sachi N.05-04-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Michelle was patient kind and worked hard to get us the best deal possible!

  • Antonio K.05-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Jim L.05-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Gerald B.04-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Working with Martin is great consultant. Friendly, knowledgeable and professional

  • Miriam H.04-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Shawn, my service advisor, has been so helpful and patient with me during the process of fixing my AC. Super knowledgeable and kind. This is everything any wants going to the dealership to fix their car! The rental car was lovely. Thanks!

  • Michael L.04-30-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    Sal treated us very well. We love our new Atlas.

  • Erwin E.04-30-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Kenny G.04-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023