Average Score (425 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

425 Ratings

4.8 Average

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  • Laura G.05-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Excellent customer service.

  • Fidelia R.05-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Rigoberto A.05-29-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Yazmin E.05-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Erin F.05-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Everything eventually worked out, but 3 trips to service in 1 week was not ideal. The piece ordered for replacement was faulty, and in an attempt to install it the first time, the leather surrounding the console was damaged.

  • Andie T.05-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Moises P.05-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Pablo C.05-25-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2020

    Muy buena la atención que me dieron desde que realicé la cita asta que me entregaron mi carro

  • Maria Z.05-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    The two people who assisted me, the one who received the car and the one who took the car for the service, assisted me immediately, they did not plan to give me the car the same day, but as it was just an oil change, Joshua accepted my car for maintenance and well, they behaved very well with me, very attentive, very gentlemanly and thank you, I am very grateful.

  • Walter F.05-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Excellent service!