VOLKSWAGEN OF DOWNTOWN LOS ANGELES WINS prestigious 2017 WOLFSBURG CREST CLUB AWARD
–Volkswagen of Downtown Los Angeles ranks among the nation’s top Volkswagen dealers-
Los Angeles, CA (March 02, 2018) — Volkswagen of Downtown Los Angeles has won the coveted 2017 Wolfsburg Crest Club Award for outstanding sales and service. Garnering this prestigious award means that Volkswagen of Downtown Los Angeles has met the highest standards for customer satisfaction, parts sales, new vehicle sales, certified pre-owned sales, and service excellence.
Membership in the Wolfsburg Crest Club is not easy to attain. It requires a Volkswagen dealer to meet exemplary benchmarks in operating standards, new vehicle sales, certified pre-owned sales, parts purchases, pre- and post-sale customer satisfaction indexes, financial statement submission, and Volkswagen Academy employee certification.
In 2017, Volkswagen of Downtown Los Angeles once again rose to the challenge and currently ranks among the top 10 Volkswagen dealerships in the U.S.
“Winning The Wolfsburg Crest Club Award for the 5th time demonstrates to Volkswagen of America something our customers and team members at VW of Downtown LA have known for many years, which is we strive in every customer interaction to provide a stellar out of this world experience that is so uncommon and so unexpected that it must be experienced again and again,” said General Manager Roger Chammas. This is a zero-sum game and our aim is to continue to consistently exceed expectations for our customers.”
Volkswagen of Downtown Los Angeles was founded in 1959 and is located at 1900 S Figueroa St. Los Angeles, CA 90007.