Edmunds Five Star Award Archives - Volkswagen of Downtown LA

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Volkswagen of Downtown Los Angeles Wins Edmunds Five Star Dealer Award

Wednesday, March 2nd, 2016

Los Angeles, CA – Volkswagen of Downtown Los Angeles, a top 10 VW dealer in the country has won the Edmunds.com Five Star Dealer Award for 2016 making this the 4th Five Star Dealer Award in a row and one of the only Volkswagen dealers to win the award every year since its inception.

The award recognizes car dealers who earned the highest overall ratings for customer satisfaction in Edmunds.com dealer “Sales Rating.”

“Congratulations to all the winners of the Edmunds Five Star Dealer Award for upholding the longstanding tradition of putting the customer first, earning excellent reviews from their community for providing thoughtful, personalized experiences that truly help people get where they need to go,” says Edmunds.com CEO Avi Steinlauf.

Volkswagen of Downtown Los Angeles is no stranger to awards having just been the recipient of the coveted 2015 Wolfsburg Crest Club Award from Volkswagen for outstanding sales and service.

Volkswagen of Downtown Los Angeles also continues to be the number one ranked dealer in the “Best VW Dealer” category for the Los Angeles area on Yelp.com.

“Our team here continually asks each other as well as our customers – what is the one thing we could do just a little bit better? Taking these tidbits of ideas, internalizing them and re-organizing them into our daily processes makes the business of helping people and wowing them along the way a pretty easy one,” says VW of DTLA General Manager Roger Chammas. “I’d like to thank Edmunds for this award as well as our customers and team members.”